Ordered some of my books online last min and neebo was the only place I could find them. I ordered used books and they came in horrible condition.
The local neebo store claimed I couldn't return them in store like the web page said. So I had to scramble to get them returned via the post office. A month after I return the books I get an email saying I must pay for damaged books.
Called customer service to resolve the issue and was on hold for several hours and hung up on twice. Very poor service and quality.
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