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I Recently spoke with Jeremy at Neebo Bookstore and I told him I lost my receipt and need help about returning my book. He looked up my information and told me the only amount that will come out of my account is the 42. And some change and no other fees will be charged...
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1.0
#845844
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Whether you have your receipt or not, they will ignore it and send you a collection notice. So be prepared. They will try hard to collect. Their partner in crime is a shady law office in Orlando, FL: Palmer, Reifler & Assoc. Happens that I returned the book a month...
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#758936
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They had sent me two letters recently that i never returned my books. I absolutely did. So I spent an hour filing complaints online with CFPB, BBB, Atty General, and Federal Trade Commission. Sure enough the law office sending me the demands letter responded and said...
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I didn't like
  • Charged for a returned book
#748648
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Short Review on January 21, 2017

Neebo
#994902
Hello do anyone have a phone number for this company please thank you
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Neebo Textbook Rental Review

Neebo
#771401
1.0
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I have never even heard of neebo until today when i got an email saying i never returned a book and it has been sent to collections for a total of $123.70 and it doesnt give the name of the book.. Ive never once rented a book online as i always buy them since it's cheaper in the long one Does anyone know how to fight this?
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Neebo Textbook Rental Review

Neebo
#703578
DO NOT RENT FROM THEM! GO SOMEWHERE ELSE! I am being charged for books that I have returned and are not in my possession! Never again!
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Neebo Return Policy Review

Neebo
#696908
Sold back 6 books. Was supposed to get $350 back. Only got $56!! They said they did not receive the other books even though they were in the same *** box. Really!?!?! Every time I called it was a different story. This went on for 5 months.... Neebo is a load of *** and screwed me out of my return! DO NOT USE NEEBO! !!!
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Wow, I had this same exact situation happen to me! I sent my neebo book back early, because I dropped the class early in the semester and thought I would get it out of the way. I thought everything was fine until 7 months later when I am contacted via email by a debt...
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#743228
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Neebo sent me to a debt collector without prior warning due to a textbook return they had not received. I returned the textbook a couple of weeks early prior to the return deadline and did not hear from them so I assumed everything was taken care of. This was over 6...
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Anonymous
Anonymous

This company doesn't exist now anyway. They sold out.

#734834
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NEVER NEVER NEVER buy or rent a book from Neebo! I rented a book in Dec. 2014, returned it the next week (before the spring semester started) because I got a cheaper copy. Not only did I not receive a refund, I am being threatened with collections because they said I...
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Anonymous
Anonymous

THIS SAME THING JUST HAPPENED TO ME. Seriously, it's unreal. I am a younger female college student, so naturally I turned to my mom for some advice/help. We sat down and calle...

Anonymous
Anonymous

Please help! I am in the same position! I rented a book, returned it, and just the other day I received a collections notice. I have tried to contact Neebo but the live chat i...

I didn't like
  • Difficult to get a refund
  • Charged for a returned book
  • Customer service sucks
#699609
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Absolutely terrible. On the phone for more than 30 minutes, three different times, and did not talk to anyone. Apparently, your customers time is not very valuable. Received a notice in the mail about an overdue textbook. Tried to contact neebo about this issue....
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Anonymous
Anonymous

Neebo has sold all of their retail stores and their customer support is short - lived so they probably don't care anymore honestly.

1.0
Fridley, Minnesota
#692821
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NEVER EVER RENT A BOOK FROM THIS COMPANY!!!!! A YEAR ago I rented a book from them. In December of 2014 I returned the book in THEIR hand dandy reusable green envelope. Never heard from them again again until I got a collection notice in my email in August of 2015!! I...
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Anonymous
Anonymous

I agree - NEVER NEVER rent from Neebo! I bought a book, returned it the next week because I got the same book somewhere else (before the semester even started), and not only d...

Anonymous
Anonymous

You will never have the opportunity to rent from them again anyway. They sold all their retail stores and actually doesn't exist anymore.

I didn't like
  • Charged for returned book
#682055
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I returned a rented textbook which they sent me in horrible condition. They charged me for the full price of the book, and they claim I should have kept the tracking number which they should have on record but they do not. They are scammers. Neebo is a scam, no one...
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Anonymous
Anonymous

I am having the same issue. They wanted to charge my full price for the book that i returned 3 months ago. They said they never received it.

#681999
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Ordered a book rental through Neebo. Was charged 4 months after I returned the book. Never received a noticed via e-mail. Now they say they don't keep track of the shipping labels they issue. This was so long ago, I got rid of my receipts. From viewing other...
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1.0
I didn't like
  • Customer service sucks
#670920
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